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PRivacy policy

Last Updated: 13 May 2026

The privacy and security of your information is significant to us. Whether you are visiting our website, booking a room, or interacting with our digital services, we want to keep you informed about how we use your information and the choices you have.

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This Privacy Policy applies to Myneris Phuket, located in Phuket, Thailand. It aims to inform you about how we handle the personal data you provide us through our website (www.myneris.com), during hotel bookings, your stay with us, and other interactions with our digital channels.

1. Definition of Personal Data

For the purposes of this Privacy Policy, “Personal Data” means any information that identifies you personally, either directly (e.g., your name) or indirectly (e.g., your telephone number or IP address).

2. Collection and Use of Personal Data

Website Usage While navigating our website, we collect data including:

  • Browser or device type

  • IP address and country of origin

  • Browsing behavior and interaction with our gallery and room displays This data is collected through session and persistent cookies to enhance your experience and remember your preferences.​

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Interactions with Us When you book a room through our website, by phone, or through a third-party platform, we collect and process the personal data you provide. This includes:

  • Booking details: Dates, number of guests, children’s ages, and selected rates.

  • Personal information: Full name, address, email, and credit card details for payment processing.

  • Preferences: Room type, bed type, and specific requests to ensure a personalized luxury experience.

3. Sharing Personal Data

Your personal data may be shared with:

  • Internal departments at Myneris Phuket to fulfill your reservation and services.

  • Third-party service providers (such as booking engines or web hosting platforms) processing data strictly on our behalf.

  • Local authorities, if required by Thai law or as part of a legal inquiry in accordance with local regulations.

4. Cookies and Analytics

To improve our website and marketing efforts, we use the following tools:

  • Google Analytics: To evaluate website usage and visitor behavior.

  • Google Ads & Meta Ads: To provide relevant advertising and measure the effectiveness of our campaigns.

  • Wix Studio Cookies: To ensure the stability and security of the website layout and navigation.

You can manage your cookie preferences through your browser settings at any time.

5. Your Rights

Under the Personal Data Protection Act (PDPA), you have the right to:

  • Withdraw your consent at any time.

  • Access, correct, or request the deletion of your personal data.

  • Restrict or object to the processing of your data.

  • Request a copy of your personal data in a portable format.

For any questions or to exercise these rights, please contact our team at: info@mynerishotel.com

6. Retention and Deletion

We retain personal data only as long as necessary for the purposes outlined in this policy (such as tax compliance and booking history), after which it is securely deleted or anonymized.

7. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in our services or legal requirements. We encourage you to review it regularly on our website.

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